Frequently Asked Questions
Online Courses
What type of device can I use for these courses?
Computers, tablets, iPads, and/or mobile devices. You must be able to connect to the internet.
How do I sign up for the courses?
Go to eLearning and select the course(s) that you want to take. Add the courses to your shopping cart, then checkout by providing the billing details. Upon completion, you will receive an email acknowledgement for enrollment.
How do I access my courses?
You will receive an email with your user-id, and you will need to create your password. Follow the link to the LMS, and you can begin your courses.
Do I need to be in my office or can I complete the training from a remote location?
You can work from wherever you like. It is entirely up to you.
Do I have to be online at the same time with other learners?
No. Our online courses are self-paced and are available to you 24/7. Participate at times most convenient for you. You can learn anytime, anywhere, 24 hours a day, 7 days a week.
Are there any pre-requisite courses?
What’s the cost for the training?
How long is access granted to each course?
What type of acknowledgement will I receive when I successfully complete a course?
1. View every page of the course
2. Answer all questions, even text box responses
3. Achieve a minimum score of 80%
How does the online learning work?
Who do I contact if I have additional questions or concerns?
Instructor-Led Courses
How do I request the instructor-led courses?
To discuss your training needs, give us a call anytime Monday – Friday. Office hours 8:30 a.m. – 5:00 p.m.
Where is the instructor-led training conducted?
Typically at your location. We do, occasionally, provide training in the Atlanta area.
DISC
Can I get a refund for my Online DISC Assessment?
Downloadable items are non-refundable
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Headquarters
545 Heathgate Drive
Lawrenceville, GA. 30044
Address
950 Herrington Road Suite C-127 Lawrenceville, GA. 30044